Frequently Asked Questions About Home Care Agencies

General Questions About Senior Home Care

What is senior home care?

Senior home care is non-medical care provided in the home or living facility of an elderly person. Home care agencies, like Home Care Book, provide the following types of senior home care:

  • Assistance with activities of daily living
  • Cooking, cleaning and bathing
  • Medication reminders
  • Companion services
  • Transportation and accompaniment to appointments
  • Overnight attendants
  • Memory care: Alzheimer’s or Dementia
  • Respite care


How frequently will senior home care be provided?

The amount of care is based on your needs. Our home care agency will work with you to assess your care requirements.

When can Home Care Book begin providing care?

Immediately. Give us a call at (214) 377-0711 today.

Home Care Agency Billing Questions

Who do I pay?

You pay our home care agency directly. We accept checks, credit cards and debit cards.

How much do I pay for home care services?

Rates are dependent on the number of hours and level of care. All rates are quoted on an hourly basis.

How frequently am I billed?

You will be billed weekly.

Does Medicare, Medicaid, insurance or other state-funded programs cover the cost of services performed by Home Care Book?

In most cases, our services are paid out-of-pocket by you. Medicare and Medicaid do NOT pay for the services provided by Home Care Book. In some instances, long-term care insurance or VA Pensions cover the cost of services performed by our home care agency. We will work with your insurer or the VA to explore your coverage. Call us today to learn more.

Contact Us with Additional Questions About Home Care Agencies

Give Home Care Book a call at (214) 377-0711 with any other questions you may have regarding home care agencies and the services we provide.


“Home Care Book assisted me while I recovered from my hip replacement.  I was a little hesitant prior to using the service as I wasn’t sure about having caregivers in my home 24 hours a day.  However, my concerns quickly disappeared after I met each of the caregivers.  Home Care Book has a wonderful, responsive team.  They were fantastic at communicating with my skilled home health.  After several weeks of 24 hour care, I reduced the amount of care to just 12 hours during the day.  After a few more weeks, I was fully recovered and no longer needed assistance.  I was very fortunate to have this service and recommend it to anyone recovering from a medical event.” – Frances, Highland Park, TX

“Mom could not be left alone during her stay at the in-patient rehab facility.  She was confused and an extreme fall risk.  We needed someone to be with mom as my brother and I could not stay with her around-the-clock.  Home Care Book was able to do an in-person assessment of mom within the hour we called them.  They had a caregiver begin staying with mom that same day.  All of the caregivers that worked with mom were kind, patient and truly cared for her well-being.  This is a fantastic service and I would highly recommend Home Care Book to anyone seeking home care services” – Barbara Dallas, TX

Find Health Care Now

“Be aware: most falls occur in the home, where tripping hazards include area rugs and slippery bathroom floors." 2013 Journal of Injury and Violence Research study

“Each year, millions of older people—those 65 and older—fall. In fact, one out of three older people falls each year, but less than half tell their doctor. Falling once doubles your chances of falling again.” – Centers for Disease Control and Prevention

Remembering when to take your medication is extremely important:

“Non-adherence causes ~30% to 50% of treatment failures and 125,000 deaths annually” – Centers for Disease Control and Prevention